Being a NetSuite professional does feel challenging at times. Once in a while, you will encounter surprising issues along the way; you will feel blocked, not knowing how to move forward with a specific problem.
This is most felt when you are just starting out early in your NetSuite career. You will come across a lot of issues that you haven’t encountered before, without a clue of what to do next.
So, let us take a closer look at my top six hand-picked resources that could surely help you in your NetSuite journey, especially when you are just starting out.
Important Note: Both the Help Guide (1) and SuiteAnswers (2) need an active session in a NetSuite account in order to access them.
1. Go to the Help Guide
The number one resource that you need to master using in finding answers is the NetSuite resource itself – the Help Guide. Sure, you might have encountered countless times where it did not give you the answer you need, but most often than not, the fastest way to find the answer you’re looking for is through a quick search in the Help Guide.
You can find articles in the Help Guide by clicking on the “Help” link.

2. Browse through SuiteAnswers
SuiteAnswers is an extension of NetSuite’s Help Guide for learning more about NetSuite. The difference is that, in SuiteAnswers, you can find some Support articles written by the NetSuite Support team that is more specific and focusing on real-life examples.
Looking for a sample SuiteScript snippet that you need for your project, or a SQL formula that would help you complete your reporting project? You can try SuiteAnswers for that. You can also find some training videos that you didn’t know existed before.

3. Watch some relevant Youtube videos
You can find some Youtube videos that you may find useful in your Netsuite journey. NetSuite itself has a Youtube channel that hosts several training videos.
Want to learn about SuiteScript? Try Eric’s Stoic Software channel.
Want to learn how to import records via CSV? Try these videos from and “NetSuite Basic Customer CSV File Configuration” from Business Solution Partners and NetSuite Tutorial: How to upload CSV files from SwissBear IT GmbH. Also,
There’s also a helpful demo on How to Import Data from Excel into NetSuite with the CSV Import Tool by Eide Bailly Technology.
Another interesting video about approval routing is this video NetSuite Workflow Approvals in 2017.1.
4. Join some NetSuite Online Communities
There are several communities out there but not all of them maintain the same quality as others. Some groups are used for advertisements, filled with spam and non-relevant content. With this, I am recommending my top four communities where you would find useful.
NetSuite Professionals Slack Channel – The NetSuite Slack Channel is the biggest online community for NetSuite Professionals. With over 8,000 members, you will be able to get an answer to your question almost instantly. To know more details about how to join, click this link. It is a highly recommended group due to its high engagement rate and helpful members who are selflessly sharing their NetSuite knowledge.
NetSuite User Group Facebook Group – This Facebook is currently the largest group in Facebook for NetSuite which houses over 4,000 members. Join the group of NetSuite users themselves along with professionals all around the world tackle real-world NetSuite problems. If you’re active on Facebook, then this is definitely a group worth joining.
NetSuite Consultants Worldwide Facebook Group – This is a Facebook group that I founded which aims to unite NetSuite Consultants all around the world, be it technical or functional, in sharing what they know. I also find time to share some recent discoveries I am having about NetSuite in that group. I am proud to say that I highly curate this group to remove spam and unwanted content (self-promotion alert! *grinning emoji*).
NetSuite User Group Linkedin Community – This is the biggest Linkedin community intended for NetSuite Users. This group has over 17,000 members ranging from NetSuite employees, NetSuite Partners, users, and people who are interested in learning NetSuite. However, since this is a Linkedin group in which the engagement is usually low, do not expect to get answers in real-time.
NetSuite Subreddit – NetSuite is in Reddit? Yup, and it also has active members. A fascinating thing about this channel is that most of the questions are answered and users are making an effort to put some details in their answers.
OdeCloud NetSuite Community – This is another Slack channel in an intimate and warm setting. The founder, Osar, who is also the CEO of OdeCloud makes sure that new members feel welcome and that there is no one left behind with the questions coming in. It even has a #ode-cool-listenings section that allows members to share music with each other. How cool is that!
5. Ask questions in the NetSuite Professionals forum.
The NetSuite Professionals site, which is a byproduct of the NetSuite Professionals Slack Group, is a forum where you can sign up as a member to post your NetSuite related questions. This was built to complement the existing Slack channel to solve some challenges in getting some answers there. It is also somehow a way of giving back to the community by posting your question to a site where other members could easily see when searching the web.

6. Read some NetSuite Blogs by Other Companies and Consultants
Thanks to all the contributors in our community, several blogs were built in order to share expertise about the NetSuite platform. With this I am sharing the top NetSuite blogs by other companies and consultants that are worth reading from a NetSuite professional perspective:
Prolecto – Prolecto’s blog, also known as Marty Zigman’s blog, is probably a site that you have opened at least once in your NetSuite career while coming up with a solution troubleshooting a NetSuite concern. They are working hard in pushing content weekly and the quality of the articles is praiseworthy.
NetSuite Insights – Founded by Chidi Okwudire, his blog is one of the most generous blogs out there in terms of sharing NetSuite technical expertise. Most of the content are about things that you probably haven’t tried before in NetSuite, which the authors have been sharing selflessly, so it’s definitely worth a read.
Anderson Frank – If you’re a NetSuite professional wanting to know about the trends in the job market, tips about working on a NetSuite project and learn from some of the thought leaders in the industry, then you may want to follow Anderson Frank’s blog.
CEANA Technology is a team of NetSuite Certified Developers with IT experience solely dedicated to NetSuite technologies for eight years. We are experts in both SuiteScript 2.0 and SuiteScript 1.0. Our team has worked with 400+ NetSuite scripts and workflows combined. You can review our project portfolio on this page.
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Thanks for sharing! Good to point out that the first two resources – NetSuite Help Center and SuiteAnswers are free but access to a NetSuite environment is required. So if one is not already in the NetSuite space, those resources are largely out of reach (there are public PDF for most modules covered in the help center though). I also recently came across getting started video tutorials provided by Oracle but I can’t readily find the link. I’ll share it if I do.